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Reduce False Alarms From Your Business

False alarms are an inconvenience that can cost your business and your local authorities a lot of money. There are certain steps that can be taken by the business owner to maximize the use of the security system to ensure that they are protected without inconvenience.

For businesses some of the most common causes are:

  • Not following daily opening and closing procedures
  • Employee error, using incorrect keypad codes
  • Janitorial staff not following procedures
  • Faulty equipment
  • Acts of nature (strong winds, electrical storms, etc.)

False alarms due to faulty equipment or acts of nature are rare. The vast majority are due to human error.

Once the causes are identified, some basic steps should help reduce false alarms:

  • Train all employees thoroughly on the alarms system
  • Ensure all employees are aware of any changes to the system (e.g., pass codes)
  • Keep a manual for the operation of your system handy.
  • Move hanging objects away from motion detectors and sensors
  • Ensure all doors and windows are secure and locked prior to arming the system
  • Inform the monitoring center of new pass codes and arming codes, and of new or removed authorized users
  • Service and maintain the system regularly (including batteries) before false alarms occur
  • Test the system at least once a month.
  • When in doubt about as to whether or not the system is working properly, immediately contact the security provider to check the status of the system and devices.
  • Upgrade old alarm systems

False Alarm Reduction - Home

False alarm fees can cost you hundreds, if not thousands of dollars. It can also create dissatisfaction with your system, as well as the security provider. You can take several steps to reduce false alarms. The first is to identify their causes.

For homeowners, some of the common causes are:

  • Using incorrect keypad codes
  • Failing to train authorized users
  • Failure to secure doors and windows once the alarm is turned on
  • Wandering pets
  • Re-entering the home just after leaving without disarming (assuming the exit delay is long enough to compensate)
  • Objects hanging by or around motion detectors
  • Weak system batteries
  • Faulty equipment
  • Acts of nature (strong winds, electrical storms, etc.)

False alarms due to faulty equipment or acts of nature are rare. The single largest cause of false alarms is human error.
Once the causes are identified, some basic steps should help reduce false alarms:

  • Properly train all users (e.g., babysitters, relatives, children, visitors, etc.)
  • Keep a manual for the operation of your system handy.
  • Secure doors and windows before turning on alarm
  • Inform the monitoring center of new pass codes and arming codes, and new or removed authorized users
  • Service and maintain the system (including batteries) properly
  • Test the system at least once a month.
  • When in doubt about as to whether or not the system is working properly, immediately contact the security provider to check the status of the system and devices.

 

 
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